Appendix
Appendix
Fault tracing
This chapter describes common problems and their solution. The Gigaset Router is easy to monitor thanks to its LED displays. Problems can be quickly identified. If you cannot solve the connection problem after checking the LED displays, please consult the other sections of the following table.
Symptom | Possible cause and solutions |
|
|
PWR lamp does not light up. | No power supply. |
| ◆ Check whether the mains unit is connected to the |
| Gigaset Router and a power outlet. |
| ◆ Check whether the power outlet and the mains unit |
| are working properly. If the mains unit is not |
| working properly, please get in touch with our |
| customer service unit (see page 97). |
|
|
(LINK/ACT) display of a | No LAN connection |
connected device does not | ◆ Make sure that the connected device is switched on. |
light up. | ◆ Check whether the Ethernet cable is plugged in. |
| |
| ◆ Check that you are using the right cable type (CAT 3, |
| 4 or 5) and that the cable is not too long (100 m). |
| ◆ Check that the network card on the connected |
| device and the cables are not defective. If necessary, |
| replace a defective network card or cable. |
| ◆ Use the Windows device manager (My Computer - |
| Properties) to check whether the network card is |
| functioning. If you see a red cross or a question |
| mark, then the driver may not have been installed or |
| there is a resource conflict. Follow the Windows |
| instructions to remedy the problem. |
|
|
WLAN display does not light | ◆ Activate the router's wireless module (menu |
up. | Wireless). |
| |
|
|
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