Appendix

Symptom

Possible cause and solutions

 

 

You cannot connect to the

ì Check whether the option Connect on demand is

Internet.

deactivated. In this case, connections cannot be

 

opened automatically.

 

ì Select Connect on demand. Remember that this

 

setting may lead to higher costs if you are billed on

 

the time used.

 

ì The connection may have been terminated manu-

 

ally with the Connect on demand option selected.

 

– Open the connection manually using the

 

Connect button again or

 

– restart the Gigaset SE551 WLAN dsl/cable.

 

In both cases, the Connect on demand setting will

 

be active again.

 

ì Check whether you have exceeded the Time and

 

Volume Contingent for your Internet use.

You cannot open a connec-

The wireless network adapter is not using the correct

tion from a wireless device

SSID.

to the Gigaset SE551 WLAN

ì Change the SSID on the network adapter.

dsl/cable.

Either encryption is enabled on the Gigaset SE551

 

 

WLAN dsl/cable but not on the wireless network

 

adapter, or it is not using the correct key or is using

 

another type of encryption.

 

ì Activate the same encryption on the network

 

adapter with the correct key.

 

If you do not know the key, you will have to reset

 

the Gigaset SE551 WLAN dsl/cable (see page 17).

 

Warning: Please bear in mind that this will restore

 

all the configuration settings to the factory set-

 

tings.

 

 

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