Service (Customer Care)

uYou have access to straightforward support concerning technical aspects of your device and how to operate it through our Online Support on the Internet:

www.siemens.com/gigasetcustomercare

It provides you with 24/7 support for all our products. It also provides interactive troubleshooting, a list of FAQs and answers plus user guides and current software updates for you to download.

You will also find frequently asked questions and answers in this user guide and in the document "Gigaset WLAN. Practical tips" on the included CD.

uFor fast and dependable assistance with any repairs or guarantee/warranty claims, contact our Service Centres in:

United Kingdom

0 87 05 33 44 11

Ireland

18 50 77 72 77

Please have your proof of purchase ready when calling.

Replacement or repair services are not offered in countries where our product is not sold by authorised dealers.

Please address any questions about the DSL or cable connection to your network provider.

Guarantee certificate (United Kingdom)

Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer's Guarantee under the conditions set out below:

uIn the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, Siemens shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casing), this warranty shall be valid for six months from the date of purchase.

uThis Guarantee shall be invalid if the device defect is attributable to improper treatment and/or failure to comply with information contained in the user manuals.

uThis Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee.

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