9 Troubleshooting

Problem

Possible Cause

Solution

 

 

 

The Wireless Audio Adapter does not react to remote commands and hangs in the UPnP Menu structure.

Unable to browse music files.

This can be caused by network delays when sending out UPnP requests.

No music files in the Musicmatch Music Library.

Wait a few seconds and try again. If the problem persists, turn off the Wireless Audio Adapter and turn it on again.

Follow the instructions under "Enabling Browsing of Your Music Files" in the SMCWAA-B User Guide to add files to the MusicLibrary.

UPnP server is not running.

If running the Musicmatch server, follow the instructions under "Starting the UPnP Music Server" in the SMCWAA-B User Guide. If using a different media server, refer to the documenta- tion for that server to start it.

Presets do not work anymore after a new CD is ripped or a server is reset.

There are limitations regarding the presets, depending on the PC Server tool used (e.g. Musicmatch, EZ-Stream Media Server).

The PC server software may not be fully compatible with the UPnP specification.

There is no workaround other than storing the presets again.

Wireless Audio Adapter Error Codes

The Wireless Audio Adapter LCD screen may display the following error codes in the event of a problem.

Error Code

Favorites List full.

Explanation

The Favorites list is limited to 20 items. Replace an existing item with the new item. See "Replacing Items on the Favorites List" in the Wireless Audio Adapter User Guide for details.

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SMC Networks SMCWAA-B Troubleshooting, Problem Possible Cause Solution, Wireless Audio Adapter Error Codes, Explanation