CONSOLE TROUBLE SHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

1. Motor Malfunction

Replace Motor

 

 

2. Magnetic System

Replace Magnetic System/Flywheel

E1

No Motor signal

Malfunction or got stuck

 

3. Connection Wires are not

Check whether the wires are well-connected or replace the

 

 

 

 

well-connected or broken

broke wires with the new wires

 

 

4. Console Malfunction

Replace Console

 

 

1. Disconnect the Adaptor or

Batteries. Reconnect the Adaptor or Batteries to REBOOT

E2

The Computer cannot

the system. Wait two minutes then verify that the system works correctly

make contact with the

2. If IC Chips is not well-assembled. Remove and reinsert the IC Chip

 

IC Chip

3. If the above solutions couldn’t solve the problem, replace the IC chip with a New IC

 

 

Chip

 

 

The Computer is

 

 

 

NOT receiving a

Verify that the Hand Pulse Sensor Wire Plugs are connected FIRMLY and correctly

 

Pulse Signal

 

 

No Hand

 

The Hand Pulse Sensors will NOT operate correctly if your skin is extremely dry.

 

Moisten your hands with a little water and try again.

Pulse Signal

 

 

 

 

Grasp the Hand Pulse Sensors firmly and avoid moving your hands while exercising.

or incorrect

The Computer is

Hand Pulse

receiving a faint or

The computer will need a few seconds to detect and display your correct pulse rate. If

Signal

intermittent Pulse

this does not work, try relaxing your grip on the Hand Pulse Sensors

 

Signal

Clean the Hand Pulse Sensors to ensure a good contact between your body and the

 

 

Pulse Sensors

 

 

 

The problem still exists, replace the Hand Pulse Sensors.

 

The Adaptor is not

 

 

The LCD

plugged in (item

Check that the Adaptor is correctly connected to an electrical outlet and plugged into

Screen does

power supply from

the socket on the machine correctly

not display

Adaptor)

 

 

anything

The Computer is

Replace the Computer

 

 

faulty

 

 

 

 

 

The Computer isn’t

Verify the gap between Speed Sensor and the Magnet is 5mm or less

 

receiving a signal

 

 

 

Verify that all the Wire Plugs are connected FIRMLY, correctly and are not damaged

The Speed

from the Speed

 

 

 

 

Display Show

Sensor?

Verify that the Sensor Magnet is installed correctly

“0”

The Sensor is faulty

Replace the Speed Sensor

 

 

 

 

 

 

The Computer is

Replace the Computer

 

 

faulty

 

 

 

 

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Smooth Fitness V2300 owner manual Console Trouble Shooting Guide, Problem Possible Cause Solution