SonicWALL E6500 manual Using Ping

Models: E6500

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The SonicOS user interface provides three windows to display different views of the captured packets:

Captured Packets

Packet Detail

Hex Dump

Click the Configure button to customize the settings for the capture. Once the configuration is complete, click Start to begin capturing packets. The settings available in the five main areas of configuration are summarized below:

General - number of bytes to capture, wrap capture buffer

Capture Filter - interfaces, packet types, source/ destination

Display Filter - interfaces, packet types, source/ destination

Logging - automatic transfer of buffer to FTP server

Advanced - generated packets, GMS, syslog, management

Using Ping

Ping is available on the System > Diagnostics page.

The Ping test bounces a packet off a machine on the Internet and returns it to the sender. This test shows if the SonicWALL security appliance is able to contact the remote host. If users on the LAN are having problems accessing services on the Internet, try pinging the DNS server, or another machine at the ISP location. If the test is unsuccessful, try pinging devices outside the ISP. If you can ping devices outside of the ISP, then the problem lies with the ISP connection.

Page 50 Troubleshooting Diagnostic Tools

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SonicWALL E6500 manual Using Ping