Sound

Symptom

Remedy

There is no sound.

• The speaker cord is not connected securely.

 

• Press MUTING on the remote if “MUTING” is displayed on the front

 

panel display.

 

• The system is in pause mode or in Slow-motion Play mode. Press H to

 

return to normal play mode.

 

• Fast forward or fast reverse is performed. Press H to return to normal

 

play mode.

 

• Check the speaker settings (page 96).

 

• The component connected to the HDMI OUT jack does not conform to

 

the audio signal format, in this case set [AUDIO (HDMI)] in [HDMI

 

SETUP] to [ON] (page 94).

 

 

No sound is output from the HDMI

• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 94).

OUT jack.

• The HDMI OUT jack is connected to a DVI (Digital Visual Interface)

 

device (DVI (Digital Visual Interface) jacks do not accept audio signals).

 

• Try the following: 1 Turn the system off and on again. 2 Turn the

 

connected component off and on again. 3 Disconnect and then connect

 

the HDMI cable again.

 

 

The left and right sounds are

• Check that the speakers and components are connected correctly and

unbalanced or reversed.

securely.

 

• Perform [AUTO CALIBRATION] (page 88).

 

 

Severe hum or noise is heard.

• Check that the speakers and components are connected securely.

 

• Check that the connecting cords are away from a transformer or motor,

 

and at least 3 meters away from your TV set or a fluorescent light.

 

• Move your TV away from the audio components.

 

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened

 

with alcohol.

 

• Clean the disc.

 

 

The sound loses stereo effect when you

• Set “AUDIO” to “STEREO” by pressing AUDIO (page 50).

play a VIDEO CD, a CD, or an MP3

• Make sure the control unit is connected properly.

file.

 

The surround effect is difficult to hear

• Check the “DEC. MODE” setting (page 63).

when you are playing a Dolby Digital,

• Check the speaker connections and settings (pages 23, 96).

DTS, or MPEG audio.

• Depending on the DVD, the output signal may not be the entire 5.1

 

channel. It may be monaural or stereo even if the sound track is recorded

 

in Dolby Digital or MPEG audio format.

 

 

The sound comes from the center

• Check the speaker connections.

speaker only.

• Depending on the disc, the sound may come from the center speaker

 

only.

No sound is heard from the center speaker.

Check the speaker connections and settings (pages 23, 96).

Check the “DEC. MODE” setting (page 63).

Depending on the source, the effect of the center speaker may be less noticeable.

A 2 channel source is being played.

104GB