Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the problem. If the problem persists, consult your Sony dealer.
Power
| Symptom | Check | Cause/Solutions |
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The 1 (on/ | • Is the AC power cord | cConnect the AC power cord to an AC | |
standby) switch | properly connected? | outlet securely. ( | . |
cannot be | Read This First) | ||
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turned on. |
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Displaying images
Symptom | Check | Cause/Solutions |
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The LCD screen | • Does the LCD screen of | cWhen a PictBridge camera or a PC is | |
displays no | the printer show | connected to the printer and the | |
images. | “Connecting”? | printer operates on the PictBridge/ | |
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| PC mode, no images will be | |
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| displayed on the window. Operate | |
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| with the PictBridge camera or PC. | |
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| To display the images of a memory | |
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| card or external device, remove the | |
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| PictBridge camera or PC. |
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| • Are any error messages | cFollow the directions of the messages, | |
| displayed (cause/ | if any, and try to solve the problem. | |
| remedies) on the LCD | (.page 58) |
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| screen? |
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| • Is the memory card or an | cInsert a memory card or an external | |
| external device properly | device properly. (.Read This First) | |
| inserted? |
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| • Does the memory card or | cInsert a memory card or an external | |
| an external device contain | device that contains the recorded | |
| images recorded with a | images. |
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| digital camera or other | cCheck the file formats that can be | |
| device? | printed with the printer. ( | . |
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| page | |
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| 68) |
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| • Is the file format | cIf an image is not compatible with the | |
| DCF, it may not be printed with the | ||
| compatible with the DCF? | ||
| printer even if it is displayed on the | ||
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| PC monitor. |
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| Continued |