Others
Symptom | Check | Cause/Solutions |
You cannot |
| cIf the ink ribbon does not click into |
insert the ink |
| place, remove it and then |
ribbon |
| Only when the ink ribbon is too slack |
smoothly. |
| to be loaded, wind the ink ribbon in |
|
| the direction of the arrow to remove |
|
| the slack. (.Read This First) |
The ink ribbon |
| cTurn off the 1 (on/standby) switch |
cannot be |
| and then turn it on. After the motor |
removed. |
| sound stops, try to remove the ink |
|
| ribbon. If this does not solve the |
|
| problem, contact Sony service facilities |
|
| or your Sony dealer. |
|
|
|
The print paper | • Is an error message | cPaper is jammed. See “If paper jams” |
jams. | displayed ? | (.page 61) and remove jammed |
|
| paper from the printer. If jammed |
|
| paper cannot be removed, contact the |
|
| Sony service facilities. |
|
|
|
Printing stops | • The access indicator | cThe data size of an image is large and |
midway. | flashes in orange. | it takes longer to process it for |
|
| printing. As soon as the data |
|
| processing finishes, the printer starts |
|
| printing. |
|
|
|
| • Is an error message | cPaper is jammed. See “If paper jams” |
| displayed? | (.page 61) and remove jammed |
|
| paper from the printer. If jammed |
|
| paper cannot be removed, contact the |
|
| Sony service facilities. |
|
|
|
| • Any indicators light or | cIf no indicator is lit, the thermal head |
| flash. | may be overheated. Leave the printer |
|
| until the head cools down and the |
|
| printer resumes printing. |
Troubleshooting