Symptom | Check | Cause/Solutions |
The printer | • Is there an | cIf there is an |
driver cannot be | program or other | program running on the system, exit it |
installed. | program running on | and then start installing the driver. |
| the system? |
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|
|
|
| • Did you log onto | cTo install the driver in Windows Vista/ |
| Windows Vista/XP/ | XP/2000 Professional, log onto Windows |
| 2000 Professional using | using an Administrator user account. |
| an Administrator user |
|
| account? |
|
|
|
|
The printer does |
| c If there is no trouble displayed on the |
not respond to |
| Windows desktop, check the printer’s |
the printing |
| LCD screen. |
order from the |
| If the printer shows trouble, do the |
PC. |
| following: |
|
| 1. Turn off the 1 (on/standby) switch |
|
| then turn it on again. |
|
| 2. Disconnect the power cable, wait for 5 |
|
| to 10 seconds, and then connect the |
|
| cable again. |
|
| 3. Restart your computer. |
|
| If these do not solve the problem, consult |
|
| with your Sony dealer or service |
|
| facilities. |
|
|
|
| • Is an error message | c Remove the USB cable and then connect |
| displayed stating that | it again. |
| an error was detected |
|
| in output of documents |
|
| via USB? |
|
|
|
|
An image is | • Are you using an | c When using an application other than the |
printed with | application software | Picture Motion Browser, an image might |
borders even if I | other than Picture | be printed with borders even if you select |
select | Motion Browser? | borderless print. |
“Borderls”- |
| When you can set border/borderless |
“No”. |
| with an application, set an image to be |
|
| printed fully in the print range even if it |
|
| is printed over the range. |
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|