Troubleshooting

If you have trouble with your camera, try the following solutions.

For details on your VAIO, refer to the HELP of the VAIO or the following URL: http://www.sony-imaging.com/ support/

Sending/Printing images

Symptom

Cause

 

Solution

 

The

Bluetooth button

• The MODE dial is not set to

.

p Set the MODE dial to

(see the operating instructions).

does not work.

• The playback zoom function is being used.

p Cancel the playback zoom function (see the operating

 

 

 

 

instructions).

 

 

 

 

 

 

[SEND] or [PRINT] in the

• The MODE dial is not set to

.

p Set the MODE dial to

(see the operating instructions).

Bluetooth menu cannot be

• No “Memory Stick” is inserted.

 

p Insert a “Memory Stick” (see the operating instructions).

selected.

• No images are in the selected folder.

p Select the folder where the image is stored (see the operating

 

 

 

 

instructions).

 

 

 

• A movie or Clip Motion file is selected.

p Select an image file other than Movie or Clip Motion files.

 

 

 

 

The desired Bluetooth

• The device is not turned on.

 

p Turn on the device. For details, see the operating instructions

device cannot be

 

 

supplied with the device.

 

discovered.

• The device is not connectable.

 

p Check that the Bluetooth function of the device is started up and

 

 

 

 

the device is connectable.

 

 

 

• The device ran past the time limit.

p Set the device so that it is connectable and perform a new search

 

 

 

 

(page 7).

 

 

 

• The device is placed outside of radio wave range

p Move the device closer to your camera.

 

 

• The antenna portion of your camera or the

p Do not cover the antenna portion (page 4).

 

 

device is covered with your hand etc.

 

 

 

 

• The desired device is now connecting to another

p Wait until the connection is finished and perform a new search

 

 

device.

 

(page 7).

 

 

 

• The name of the device has been changed.

p Check the name of the device.

 

 

• More than 10 Bluetooth devices are found

p The maximum number of devices discoverable using a new

 

 

around your camera.

 

search is 10. The order in which devices are discovered depends

 

 

 

 

on existing conditions. Turn off all devices except the desired

 

 

 

 

device, or repeat new searches until the desired device is found.

 

 

• The name of the device is not found.

p When a new search is canceled, the name of the device you are

 

 

 

 

searching for may not be found. A substitute name (e.g.,

 

 

 

 

Device1) may be displayed instead. Identify the device address

 

 

 

 

and type (page 35) and select it again or perform the new search

 

 

 

 

again.

 

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