Entering a passkey

Symptom

Cause

Solution

 

 

The passkey entry is

• The security level of the camera or the device

p When raising the security level, passkey entry may be required

 

 

requested.

has been changed.

even if you have connected to the device before. Enter the

 

 

 

 

passkey (page 17).

 

 

 

• The record has been deleted from the camera or

p When deleting the record, the passkey entry may be required

 

 

 

the device to which you intend to connect.

even if you have connected to the device before. Enter the

 

 

 

 

passkey (page 17).

 

 

 

• The authentication valid period of your camera

p When the authentication valid period of your camera is expired,

 

 

 

is expired on the device you intend to connect to.

passkey entry may be required even if you have connected to the

 

 

 

 

device. Enter the passkey (page 17).

 

 

 

• The device you intend to connect to is different

p Check the name on the SELECT THE RECEIVER screen.

 

 

 

from the one selected.

 

 

 

 

 

 

 

 

The connection is

• You ran past authentication time limit (30

p Enter the same passkey both in the camera and the device within

 

 

disconnected from the

seconds).

30 seconds (page 17).

 

 

desired device.

• The same passkey is not entered.

p Enter the same passkey both in the camera and the device within

 

 

 

 

30 seconds (page 17).

 

 

 

• The device disconnected or ended the

p Set the device so that it is connectable. For details, refer to the

 

 

 

connection.

operating instructions supplied with the device (page 17).

 

 

 

 

 

• You did not enter the passkey on the other

p Whether the passkey entry screen first appears on the camera or

 

 

 

Additional

 

portion or for some other reasons.

the device depends on the setting and the device. Connect again

 

 

device.

 

 

 

 

and enter the passkey.

 

 

 

• The camera is turned off by rotating the lens

p Turn on the camera and connect to the device again.

 

 

 

 

 

 

information

Authentication failed.

• You ran past the authentication time limit (30

30 seconds (page 17).

 

p Enter the same passkey both in the camera and the device within

 

 

 

seconds).

30 seconds (page 17).

 

 

 

• The same passkey was not entered.

p Enter the same passkey both in the camera and the device within

 

 

 

• The device disconnected or ended the

p Check the status of the device and try to connect to the device

 

 

 

connection.

again. For details, refer to the operating instructions supplied

 

 

 

• The device you intend to connect to used a

with the device (page 17).

 

 

 

character not valid for the camera as a part of

p Enter only valid characters (page 17).

 

 

 

passkey.

 

 

 

 

 

 

 

 

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