Symptom

Cause

Solution

You cannot connect to the

• The device is not turned on.

p Turn on the device. For details, refer to the operating

desired device.

 

instructions supplied with the device.

 

• The device is not connectable.

p Check that the Bluetooth function of the device is started up and

 

 

the device is connectable.

 

• The device ran past the time limit.

p Set the device so that it is connectable and perform a new search

 

 

(page 7).

 

• The device is placed outside of radio wave

p Move the device closer to your camera.

 

range.

 

 

• The antenna portion of your camera or the

p Do not cover the antenna portion (page 4).

 

device is covered with your hand etc.

 

 

• The desired device is now connecting to another

p Wait until the connection is finished and perform a new search

 

device.

(page 7).

 

• Passkey authentication failed.

p Connect again and enter the same passkey both on your camera

 

 

and the device (page 17).

 

• You did not enter the passkey on the device.

p Whether the passkey entry screen first appears on your camera

 

 

or the device you intend to connect depends on the setting and

 

 

the device. Connect again and enter the same passkey (page 17).

 

• The device you intend to connect to is different.

p Check the name on the SELECT THE RECEIVER screen.

 

• The connection has been rejected.

p Set the device so that it is connectable. For details, refer to the

 

 

operating instructions supplied with the device.

 

• Since passkey authentication has failed

p Try to connect again after a while.

 

repeatedly, the connection may be rejected for a

 

 

while.

 

 

• The device is not BIP-compatible.

p The camera can connect to only a BIP-compatible device

 

 

(page 4).

 

 

 

You cannot select the

• A movie or Clip Motion file has been selected.

p Select an image other than Movie or Clip Motion file.

desired image.

• No images in the selected folder.

p Select the folder where the image is stored (see the operating

 

 

instructions).

 

 

 

information Additional

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