Symptom | Cause |
| Solution |
|
You cannot receive an | • The capacity of the “Memory Stick” is | p Delete images saved in the “Memory Stick,” or format it (see | ||
image from the desired | insufficient. |
| the operating instructions). | |
device (disconnected). |
|
| p Replace the “Memory Stick” (see the operating instructions). | |
| • The device disconnected the connection. | p Check the status of the device and try to connect to the device | ||
|
|
| again. For details on the device, refer to the operating | |
|
|
| instructions supplied with the device. | |
| • The device is placed outside of radio wave | p Move the device closer to your camera. | ||
| range. |
|
|
|
| • The antenna portion of your camera or the | p Do not cover the antenna portion (page 4). | ||
| device is covered with your hand etc. |
|
| |
| • The device disconnected the Bluetooth | p Set the device so that it is connectable. For details, refer to the | ||
| connection. |
| operating instructions supplied with the device. | |
| • The MODE dial is not set to | . | p Set the MODE dial to | and connect again (pages 12, 13). |
•The “Memory Stick” was removed.p Insert the Memory Stick” and connect again (pages 12, 13).
•The camera has been turned off by rotating the p Turn on the camera and connect to the device again (pages 12,
| lens portion or for some other reason. | 13). |
No request from the | • The device is now connecting to another device. | p Make a connection with your camera. |
sending device. | • The camera ran past the time limit (about five | p Set the camera so that it is connectable again (pages 12, 13). |
| minutes). |
|
|
|
|
You cannot play back | • Incompatible JPEG files or files shot using other | — |
received images. | cameras may not be properly played back on |
|
| your camera. |
|
| • The image is corrupted. | — |
|
|
|
Thumbnail files on the | • The received file has no thumbnail. | p There are some cases that JPEG files received from a VAIO or |
index screen are |
| other devices have no thumbnails. Such files are displayed in |
displaced in blue. |
| blue on the index screen. However, this does not affect the |
|
| actual image received. |
|
|
|
DPOF or protect settings | • The settings for DPOF or protect are not valid in | — |
are not valid. | the received images. |
|
|
|
|
Black bands surround the | • The image size does not correspond to that of | p When the image size does not corresponds to that of your |
image. | your camera. | camera, black bands may appear around the image. |
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