Computers
| Symptom | Cause | Solution |
| You do not know whether | — | p Check “Recommended computer environment” (pages 84, 96). |
| or not your OS can be |
|
|
| used with the camera. |
|
|
|
|
|
|
| You cannot install the | — | p In Windows 2000, log on as Administrator (authorized |
| USB driver. |
| Administrators) (page 84). |
|
|
|
|
| Your computer does not | • The camera is turned off. | p Turn on the camera (page 17). |
| recognize your camera. | • The battery level is too low. | p Use the AC Adaptor (not supplied) (page 16). |
|
| • You are not using the supplied USB cable. | p Use the supplied USB cable (page 86). |
|
| • The USB cable is not connected securely. | p Disconnect the USB cable, and securely connect it again. Make |
|
|
| sure that “USB Mode” is displayed on the LCD screen |
|
|
| |
|
| • [USB Connect] is not set to [Normal] in the SET | p Set it to [Normal] (page 117). |
|
| UP settings. |
|
|
| • The USB connectors on your computer are | p Disconnect the USB cables except for those connected to the |
|
| connected to other equipment besides the | keyboard and the mouse (page 84). |
|
| keyboard, the mouse. |
|
|
| • The camera is not directly connected to your | p Directly connect the camera and your computer without using a |
|
| computer. | USB hub (page 84). |
|
| • The USB driver is not installed. | p Install the USB driver (page 85). |
|
| • Your computer does not properly recognize the | p Delete the erroneously recognized device from your computer, |
|
| device because you connected the camera and | then install the USB driver (pages 85, 88). |
|
| your computer with the USB cable before you |
|
|
| installed the “USB Driver” from the supplied |
|
|
|
| |
|
|
|
|
| You cannot copy images. | • The camera is not correctly connected to your | p Connect the camera and your computer correctly (page 86). |
|
| computer. |
|
|
| • The copy procedure differs depending on your | p Follow the copy procedure for your OS (pages 87, 88, 96). |
|
| OS. |
|
|
| • You shot with a “Memory Stick” that was | p Use a “Memory Stick” that was formatted using the camera. |
|
| formatted using a computer. |
|
|
|
|
|
| After making a USB | — | p Run “Picture Package Menu” and check [Settings]. |
| connection, “Picture | — | p Make a USB connection when the computer is turned on. |
| Package” does not |
|
|
104 | automatically start. |
|
|
|
|
| |
|
|
|