Troubleshooting

If you have trouble with your camera, try the following solutions.

1First, check the items on pages 99 to 107.

If the LCD screen shows

“C:ss:ss,” the self-diagnosis function is working. Please see page 110.

 

Troubleshooting

2 Should your camera still not work

3 Should your camera still not work

properly, press the RESET button

properly, consult your Sony dealer or

located inside the jack cover, then turn

local authorized Sony service facility.

on the camera again. (This will clear the

 

date and time settings, etc.)

 

RESET

Battery and power

Symptom

Cause

Solution

 

 

The battery remaining

• You have used the camera in an extremely cold

p See page 120.

 

 

indicator is incorrect. Or

location.

 

 

 

the sufficient battery

• The batteries are discharged.

p Install charged batteries (page 11).

 

 

remaining indicator is

• The battery contacts or the terminals on the

p Wipe any dirt off from them with a dry cloth (page 12).

 

 

displayed but the power

battery/“Memory Stick” cover are dirty.

p See page 120.

 

Troubleshooting

The battery runs down too

• You are using in an extremely cold location.

 

soon runs out.

• The nickel-metal hydride batteries are exhibiting

p To restore the batteries to their original condition, use them until

 

 

 

the “memory effect” (page 12).

they are drained before recharging them.

 

 

 

• A mismatch has occurred in the remaining

p Fully charge the batteries (page 12).

 

 

 

battery time information.

 

 

 

 

• The batteries are dead (page 120).

p Replace the batteries with new ones.

 

 

 

 

 

 

 

quickly.

• The batteries are not charged enough.

p Fully charge the batteries (page 11).

 

 

 

 

• The batteries are dead (page 120).

p Replace the batteries with new ones.

 

 

 

 

 

 

 

 

 

The power cannot be

• The batteries are not installed properly.

p Properly install the batteries (page 13).

 

 

turned on.

• The AC Adaptor (not supplied) is disconnected.

p Connect it securely to your camera (page 16).

 

 

 

• The batteries are discharged.

p Install charged batteries (page 11).

 

 

 

• The batteries are dead (page 120).

p Replace the batteries with new ones.

 

 

 

 

 

 

 

99