Symptom

Cause

Solution

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 119).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 34 and 81).

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 119).

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

You have formatted a

• All the data on the “Memory Stick” are deleted

p We recommend that you set the “Memory Stick” write-protect

“Memory Stick” by

by formatting. You cannot restore them.

switch to the LOCK position to prevent accidental erasure

mistake.

 

(page 119).

 

 

 

Others

Symptom

Cause

Solution

 

 

Your camera does not

• You are not using an “InfoLITHIUM” battery

p Use an “InfoLITHIUM” battery pack (page 120).

 

 

work.

pack.

 

 

 

 

• The battery level is low. (The E indicator

p Charge the battery pack (page 10).

 

 

 

appears.)

 

 

 

 

• The AC Adaptor is not connected securely.

p Connect it securely to the DC IN jack of your camera and to a

 

 

 

 

wall outlet (page 13).

 

 

 

 

 

 

 

The power is on, but the

• The built-in microcomputer is not working

p Disconnect, and then, after one minute, reconnect all power

 

 

camera does not work.

properly.

sources and turn on the camera. If this does not work, press the

 

Troubleshooting

 

 

RESET button on the bottom of the camera with a pointed

 

 

 

 

 

 

 

object, then turn the power on again. (This will clear the date

 

 

 

 

and time settings, etc.)

 

 

 

 

 

 

 

You cannot identify an

p Check the indicator (page 124).

 

 

indicator on the screen.

 

 

 

 

 

 

 

 

 

The lens gets fogged.

• Moisture condensation has occurred.

p Turn off the camera and leave for about an hour at room

 

 

 

 

temperature for the moisture to evaporate before use (page 118).

 

 

 

 

 

 

 

The camera becomes

p This is not a malfunction.

 

 

warm when you use it for

 

 

 

 

the long time.

 

 

 

 

 

 

 

 

 

The lens does not move

• The battery pack is discharged.

p Replace it with a charged battery pack or use the AC Adaptor

 

 

when you turn off the

 

(pages 10 and 13).

 

 

camera.

 

 

 

 

 

 

 

 

 

105