Self-diagnosis display

–If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four numerical digits. If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera.

C:32:ss

Self-diagnosis display

Code

Cause

Corrective action

C:32: ss

There is trouble with your

Turn the power off and on again (page 14).

 

 

camera’s hardware.

 

 

 

 

 

C:13: ss

The camera cannot read or write

Re-insert the “Memory Stick” several

 

 

data on the “Memory Stick.”

times.

 

 

 

 

 

 

An unformatted “Memory Stick”

Format the “Memory Stick” (page 37).

 

 

is inserted.

 

 

 

 

 

 

 

The inserted “Memory Stick”

Insert a new “Memory Stick” (page 17).

 

 

cannot be used with your camera,

 

 

 

or the data is damaged.

 

 

 

 

E:61: ss

A camera malfunction that you

Press the RESET button (page 97) located

E:91: ss

cannot reverse has occurred.

on the bottom of the camera, then turn on

 

 

 

the power again.

 

 

 

 

If you are unable to solve the problem even after trying the corrective actions a few times, contact your Sony dealer or local authorized Sony service facility and inform them of the 5-digit code.

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