
Troubleshooting
If you experience trouble with your camera, try the following solutions.
1First check the items on the tables below.
If code displays “C:ss:ss” appear on the screen, the self- diagnosis display function is working (page 108).
2 Should your camera still not work | 3 Should your camera still not work |
properly, press the RESET button on the | properly, consult your Sony dealer or |
bottom of the camera using a | local authorized Sony service facility. |
object, then turn on the power again. (All |
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the settings including date and time are |
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cleared.) |
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RESET button |
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Battery pack and power
Symptom | Cause | Solution | |
You cannot charge the | • The camera is turned on. | p Turn the camera off (page 14). | |
battery pack. |
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The battery pack cannot | • The battery pack is not installed correctly. | p Install the battery pack while pushing the battery eject lever | |
be installed. |
| down using the front edge of the battery pack (page 10). | |
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The | /CHG lamp flashes | • The battery pack is not installed correctly. | p Install the battery pack correctly (page 10). |
when charging a battery | • The battery pack has malfunctioned. | p Consult your Sony dealer or local authorized Sony service | |
pack. |
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The | /CHG lamp does not | • The AC Adaptor is disconnected. | p Properly connect the AC Adaptor (page 10). |
light up when charging a | • The battery pack is not installed correctly. | p Install the battery pack correctly (page 10). | |
battery pack. | • The battery pack is completely charged. | — | |
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The battery remaining | • You have used the camera for a long time in an | — | |
indicator is incorrect, or | extremely hot or an extremely cold location. |
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sufficient battery | • The battery pack is dead (page 121). | p Replace the battery pack with a new one. | |
remaining indicator is | • The battery pack is discharged. | p Install a charged battery pack (page 10). | |
displayed but the power | • A deviation has occurred in the remaining | p Fully charge the battery pack (page 11). | |
runs out soon. | battery time. |
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Troubleshooting
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