Troubleshooting

If you have additional questions, service needs,

or required technical assistance related to the use

of your Sony TV, please visit our website or call

one of the following numbers:

htt p://www.sony.com/tvsu pport

1-800-222-SONY(7669) for US Support

1-877-899-SONY(7669) for Canadian Support

No picture.
No picture. [] Confirm your external inputs list and make sure you select TV
(Cable/Antenna channels). See page 26 for more details.
[] Perform Auto program to acid receivable channels that are not presently in
the TV's memory (page 30).
Cannot receive any channels. [] Make sure tire power cord is connected securely.
[] Turn on tire power of the TV.
[] Check antenna/cable connections.
[] Perform Auto Program to add receivable channels thai are not presently in the
TV's memory (page 30).
TV is locked to one channeh [] Perform Auto Program to add receivable channels thai are not presently in the
TV's memory (page 30).
Calmot receive or select channels. [] To receive or select cable channels, make sure that Cable in Channel settings
is set to On. To receive or select UHF channels over an antemra, make sure
Cable is set to Off. Perl\)rm Auto Program to add receivable channels that are
not presently in the TV's memory (page 30).
The TV turns off automatically. [] Check if Sleep is activated, or confirm tire Duration setting of Timer. (page
36).
[] If there is no signal, the TV will turn off automatically.
No picture from sonm video [] Check the connection between the optional video equipment and the TV.
v w_
sources. [] Press _ on the remote control (page 21).
[] Press _ on the remote controh Select your desired input f'rom the External
Inputs list.
Poor picture.
Double images or ghosts. [] Check antenna/cable connections.
[] Check the antenna location and direction.
Only snow and noise appear on the [] Check if the antenna is broken or bent.
screen. [] Check if the antenna has reached the end of its serviceable lili:. (3-5 years in
normal use, I-2 years at the seaside.)
Dotted lines or stripes. [] Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
[] If using 300 ohm twin lead, move the excess lead away from the TV or try using
75 ohm coaxial cable instead.
PICTURE
No color/Dark picture/Color isnot [] Press {ZZ53to selecl tire desired picture mode (page ,1).
correctfFhe picture is too bright. [] Adjust the Picture Mode options in the Picture menu (page 28).
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