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Sony KDL-55HX850, KDL-46HX850 manual Remote Control Symptoms, Remote control does not operate

Models: KDL-55HX850 KDL-46HX850

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i-Manual

Basic Operations

Parts Description

Watching TV

Using Other Devices

Using “BRAVIA” Sync

Devices

Useful Functions

Using Internet

Using Home Network (DLNA)

Configuring Various

Settings

Troubleshooting

How to Use Bookmarks

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Top Page > Troubleshooting > Remote Control Symptoms

Remote Control Symptoms

Remote control does not operate.

Remote control does not operate.

Press a button on the TV to determine if the problem is with the remote control or not. Check the polarity of the batteries or replace the batteries.

Slide the cover to open.

Point the remote control at the remote control sensor located at the front of the TV.

Keep the remote control sensor area clear from obstacles.

Fluorescent light can interfere with remote control operation; try turning off any fluorescent light.

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Sony KDL-55HX850, KDL-46HX850 manual Remote Control Symptoms, Remote control does not operate, Slide the cover to open

Contents

KDL-55HX850/46HX850 Basic Operations Basic OperationsRemote Control TV Controls and IndicatorsParts Description TerminalsSelecting Channels Watching TVWatching Twin Picture Changing Display/AudioBD/DVD Player Using Other DevicesAudio System Using Bravia Sync Devices Using Bravia Sync DevicesSaving Power Consumption Picture/Sound Auto AdjustmentUseful Functions Connecting to the Internet Using InternetUsing Skype Home Network Settings Using Home Network DlnaPicture/Screen Settings Selecting picture mode Configuring Various SettingsChannel Settings Support Software UpdateTroubleshooting To access the bookmarked How to Use BookmarksTo save a To return to the previous screenLicensing Information Sony Corporation Basic Operations Using Other Devices Using Internet Troubleshooting Using / / / and Buttons How to use remoteUsing Return and Color Buttons To operate functions using the color buttonsSony Corporation Overview Home Menu screenCategories in the Home Menu Tips StepsInputs Favorites/HistorySony Corporation Picture Mode Setting MemoryAvailable Options Color Temperature ResetResolution BacklightMotionflow Advanced SettingsCineMotion Enjoy Internet on TV Searching for Information How to use i-ManualSaving Frequently Viewed Pages Bookmark Displaying the Page Again While Operating the TVTo go to the main To close the i-ManualUseful Options button Quickly Accessing Functions by the Options ButtonSony Corporation 3D Sync Transmitter and 3D Glasses communication range Watching in 3DTo deactivate the 3D effect To adjust the 3D settingsSony Corporation Watch connected device Switching Input SourceFront Right +/- VolumeCH +/- Channel Input select Select/ConfirmLAN BottomHdmi in 1/4 Speaker Integrated Stand RearVideo Hdmi in 2/3 USBPC/HDMI 2 Audio Wide TopColor buttons UpperGuide MiddleNetflix LowerCH + VOL +Selecting channels from the Home Menu Selecting channels by the number buttons To organize the program listing My TV Rovi On Screen GuideAbout the Program Guide Screen Sony Corporation Available Combinations of Two Pictures Displaying picture-in-picture PIPTo move the inset window Sony Corporation To change the picture size Displaying left-and-right pictures P&PSony Corporation Display information Subtitles/Closed captions Available Options 43 Original Source Screen format/Wide ModeCaptions Available Options 169 Original SourceFine-Normal Fine-Full800 x Normal Full Available Options PC Timing280 x Normal Full Stereo Audio for analog modeAuto SAP MonoMaking a Connection Hdmi connectionBD/DVD player Hdmi cable not supplied Component video connection BD/DVD player Composite video/audio cable Not supplied Composite connectionDigital still camera/camcorder Hdmi cable not supplied Digital Still Camera/CamcorderTo automatically display thumbnail view or a slideshow USB DeviceUSB storage device Supported Music File Formats Supported Photo File FormatsSupported Video File Formats Sony Corporation Sub 15 cable not supplied Audio cable not supplied Corresponding PC input signalPage Audio system Hdmi cable not supplied Audio system Optical audio cable not supplied Optical audio connectionAudio system Audio cable not supplied Audio cable connectionSetting Bravia Sync BD/DVD player Available Bravia Sync OperationsAV amplifier Video cameraAvailable Items Using the Sync MenuHdmi Device Selection Device ControlTV Control None Setting Buttons to Control the Hdmi DeviceTuning and Menu Keys Tuning KeysMenu Keys Displaying the Hdmi Device List Auto 24p Sync AutoCinema GeneralSports MusicOverview Adding to Favorites To access items in FavoritesTo remove an item from Favorites Dark picture Bright picture High power saving Saving power by picture brightnessPicture Off HighOff LowPicture frame Backlight brightness DimmedDimmed Saving power by automatically adjusting the backlight driveTurning the TV off by monitoring idle time Turning the TV off by monitoring input signal Current time Setting the current time manuallySony Corporation Setting the on timer Sony Corporation Setting the sleep timer Sony Corporation To change the duration period Using TV as Picture FrameTop Setting parental lock password Sony Corporation Setting viewing restriction Sony Corporation Blocking specific channels Sony Corporation Internet Modem Wireless router Access point Wireless connection built-in wireless LANTo turn off the built-in wireless LAN Internet Modem with router Wired connection with a LAN cableFunctions Sony Corporation To enter a URL Browsing WebsitesTo change the character size Sony Corporation Watching Internet Video To seek forward/backward in video contentTo avoid video/sound interruption To update Internet Video content services To install/delete apps Using Internet ApplicationsTo navigate an app To launch hidden appsSony Corporation About the status icons in the Home Menu Performing initial setupCamera Microphone Unit CMU BR100 USB cable Status icon About the status icons in the contact list Making a callTo call by entering a phone number About the status icons in the call history listTo search for new Skype friends and call To add contacts to the contact listMenu bar To view detailed information of the search result Current Music Information SearchSearch results TrackIDSony Corporation Text Search Music/Video Keyword SearchTo manage Bookmarks If the connection does not succeed Using Wi-Fi Direct ModeTo change the name of the TV shown on the connected device To connect another deviceTo list connected devices/deregister devices To skip the connection steps from the second timeTo zoom in/out the map Viewing PhotomapTo change the display position of the map MapSony Corporation PC Server Internet Modem Router Playing Content on a PCSony Corporation Controller Router TV Enabling the renderer functionController Checking registered remote devices Allowing/blocking access from controller Auto Access Permission Making advanced renderer settingsSmart Select Renderer NameSelecting servers to display Checking server connection Digital still camera Controller Internet Modem Router Playing Content with Renderer FunctionInternet Router Using a Smartphone/PC as a Remote ControlSony Corporation Selecting picture mode Standard VividCustom Game-StandardLocking picture adjustment Wide Mode Setting screen size/positionAvailable Options for inputs other than a PC Available Options for PC input Adjusts the vertical position of the picture Sound Mode Adjusting various sound settings e.g. bass/treble/balanceVolume Offset Advanced Auto VolumeTreble BassTable-Top Stand Setting sound according to TV positionWall Mount/Floor Stand Speaker Integrated Stand Checking signal information Selecting the cable/antenna signal Tuning channels automatically Adding digital channels Setting channels to surf with CH +/- buttons Editing channel labels Fine adjusting analog channels Small Setting the information bannerMedium LargeCC Display Setting closed captionsAnalog CC Digital CCSelecting a program information source Turning off the key tone of remote control operations Turning off start-up logo Setting menu language Setting your region Selecting speakers to output sound Outputting sound from headphones Steps Setting headphone speaker link Hdmi Audio Setting audio source for HDMI/DVI inputPC Audio Managing external inputs Component Switching the video inputDigital Broadcast Picture Mode Making advanced settings of video inputColor Matrix Hdmi Dynamic RangeRunning initial setup Checking Sony contact information Uploading operation history Updating broadcast/service software Updating TV’s software TV turns off automatically Power SymptomsTV turns on automatically Tiny black points and/or bright points appear on the screen Picture/Screen SymptomsPicture quality is not as good as viewed at the store Distorted pictureScreen flickers Screen format/wide mode changes automaticallyBlurry picture or poor color Suddenly the picture becomes smallTV screen feels warm Broadcast Reception Symptoms Noisy picture Broadcast HD formats have poor qualitySome channels are blank You cannot view digital channels3D pictures are not displayed D effect is weak 3D Picture/Glasses Symptoms3D Sweep Panorama photo cannot be displayed LED Indicator LED indicator on the 3D Glasses flashesYou cannot turn the 3D Glasses on 3D Glasses do not fit properly. Applies only to TDG-BR100Sony Corporation No sound but good picture Sound SymptomsAudio noise No audio or low audio with home theater systemNo picture from connected device Connected Device SymptomsYou cannot select connected device in the Home Menu Some input sources cannot be selectedPhoto images cannot be displayed Photo images appear small on the screenPhoto images or folders take time to display Poor picture quality on PC inputTV cannot connect with your wireless router or access point Network/Application SymptomsGood picture quality but no sound on Internet video content Certain Internet video content displays a loss of detailApps are inaccessible At 5GHzStreaming Netflix video displays in low resolution Server is inaccessible Home Network SymptomsYour TV cannot connect to the server Sony Corporation Remote control does not operate Remote Control SymptomsSlide the cover to open