Sony KV-21SE43C, KV-20S90 service manual Troubleshooting

Models: KV-20S90 KV-21SE43C

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Other Information

Other Information

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony dealer.

No picture, no

Make sure the power cord is plugged in.

sound

￿If a red light is flashing on the front of your TV for

 

more than a few minutes, disconnect and reconnect

 

the power cord to restore the TV. If the problem

 

continues, call your local service center.

 

Check the TV/VIDEO settings: when watching TV, set

 

to TV; when watching video equipment, set to VIDEO

 

(page 9).

 

Check your PARENTAL CONTROL settings, (see

 

pages 21-23).

 

Make sure the batteries have been inserted correctly

 

into the remote control.

 

Try another channel, it could be station trouble.

 

 

Poor or no

Adjust PICTURE in the VIDEO menu (page 13).

picture, good

Adjust BRIGHTNESS in the VIDEO menu (page 13).

sound

Check the antenna and/or cable connections (page 3).

 

 

 

Good picture,

Press MUTING so that MUTING disappears from the

no sound

screen (page 9).

 

Check your AUDIO settings. Your TV may be set to

 

SAP (page 14).

 

 

No color

Adjust COLOR in the VIDEO menu (page 13).

 

 

Only snow

Check the CABLE setting in the CHANNEL SET UP

appears on the

menu (page 17).

screen

Check the antenna and/or cable connections (page 3).

 

Make sure the channel selected is currently

 

broadcasting.

 

 

Dotted lines or

Adjust the antenna.

stripes

Move the TV away from other electronic equipment.

 

Some electronic equipment can create electrical noise,

 

which can interfere with TV reception.

 

 

Double images

Check your outdoor antenna or call your cable service.

or ghosts

￿

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Sony KV-21SE43C, KV-20S90 service manual Troubleshooting