Sony KV-HR36 Troubleshooting, Additional Information

Additional Information

Troubleshooting

If you have any problem while viewing your TV, please check the following troubleshooting guide. If the problem persists, contact your Sony dealer.

Symptom	Possible cause	Solutions	Page
Snowy picture	• The connection is	• Check the antenna cable and	7
	loose or the cable is	connection on the TV, VCR and on
	damaged.	the wall.
	• Channel presetting	• Display the “Channel Setup” menu	88
	is inappropriate or	under the “Setup” menu and select
Noisy sound	incomplete.	“Manual Program” to preset the
		channel again.
	• The antenna type is	• Check the antenna type (VHF/UHF).	–
	inappropriate.	Contact a Sony dealer for advice.
	• The antenna	• Adjust the antenna direction. Contact	–
	direction needs	a Sony dealer for advice.
	adjustment.
	• Signal transmission	• Try using a booster.	–
	is low.
Distorted picture	• Broadcast signals	• Display the “Channel Setup” menu	89
	are too strong.	under the “Setup” menu and select
		“Manual Program”.
		Then, select “ Sensitivity: Low”.
		• Turn off or disconnect the booster if it	–
Noisy sound		is in use.
Good picture	• The TV system	• If the sound of all the channels are noisy,	85
	setting is	display the “Channel Setup” menu under
	inappropriate.	the “Setup”menu and select “Auto
		Program” to preset the channels again.
		• If the sound of some channels is noisy,	88
Noisy sound		select the channel, then display the
		“Channel Setup” menu under the
		“Setup”menu and select the appropriate
		TV system (“TV System”).
	• The sound of the right	• Press or .	29
	picture is selected
	when TWIN pictures
	are displayed.
No picture	• The power cord,	• Check the power cord, antenna and	7
	antenna or VCR is not	the VCR connections.
	connected.
	• The TV is not turned	• Press I/1 on the remote.	17
No sound	on.	• Press ! on the TV to turn off the TV	18
		for about five seconds, then turn it on
		again.

96Additional Information