Troubleshooting
If you experience trouble with your camera, try the following solutions.
1First check the items on the tables below.
If code displays “C:ss:ss” appear on the LCD screen, the
2 Should your camera still not work | 3 Should your camera still not work |
properly, press the RESET button on the | properly, consult your Sony dealer or |
bottom of the camera, then turn on the | local authorized Sony service facility. |
power again. (All the settings including |
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date and time are cleared.) |
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RESET button |
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Battery pack and power
Symptom | Cause | Solution |
You cannot charge the | • The camera is turned on. | p Turn the camera off (page 17). |
battery pack. |
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The battery remaining | • You have used the camera for a long time in an | — |
indicator is incorrect, or | extremely hot or an extremely cold location. |
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sufficient battery | • The battery pack is dead (page 121). | p Replace the battery pack with a new one. |
remaining indicator is | • The battery pack is discharged. | p Install a charged battery pack (page 13). |
displayed but the power | • A deviation has occurred in the remaining | p Fully charge the battery pack (page 14). |
runs out soon. | battery time. |
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The battery life is short. | • You are shooting/viewing images in an | — |
| extremely cold location. |
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| • The battery pack is not charged enough. | p Fully charge the battery pack (page 13). |
| • The battery pack is dead (page 121). | p Replace the battery pack with a new one. |
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The /CHG lamp flashes | • The battery pack has malfunctioned. | p Contact your Sony dealer or local authorized Sony service |
when charging a battery |
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pack. |
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98