Symptom

Cause

Solution

The /CHG lamp does not

• The AC power adaptor is disconnected.

p Firmly connect the power cord (mains lead) to a wall outlet

light up when charging a

 

(wall socket) (page 14).

battery pack.

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 13).

 

• The battery pack is completely charged.

 

 

 

The camera turns on but

p Remove the battery pack, then install it again after about one

no functions work.

 

minute and turn on the camera again. If the functions still do not

 

 

work, press the RESET button located on the bottom of the

 

 

camera using a sharp-pointed object. (If you press the RESET

 

 

button, all settings including the date and time are cleared.)

 

 

 

You cannot turn on the

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 13).

camera.

• The AC power adaptor is disconnected.

p Connect the AC power adaptor securely to your camera

 

 

(page 16).

 

 

 

The power turns off

• If you do not operate the camera for about three

p Turn on the camera again (page 17) or use the AC power

suddenly.

minutes when using a battery pack, the camera

adaptor (page 16).

 

turns off automatically to prevent wearing down

 

 

the battery (page 17).

 

 

• The battery pack is discharged.

p Replace it with a charged battery pack (page 13).

 

 

 

Shooting still images/movies

Symptom

Cause

 

Solution

 

 

 

 

 

 

 

The LCD backlight does

• The power was turned off with the LCD

p Turn the LCD backlight on (page 26).

 

 

 

 

not light up when the

backlight set to OFF the last time the camera was

 

 

 

 

 

 

 

 

power is turned on.

used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The subject does not

• The mode dial is set to

or SET UP.

p Set the mode dial to

, S*, A*, M*, SCN, or

 

 

 

 

 

(pages 24

 

 

 

appear on the LCD screen.

 

 

and 94).

 

 

 

 

 

 

 

 

 

 

* MVC-CD400 only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

99