Symptom | Case and/or corrective action |
The player is not recognized by the | The USB adaptor is not connected correctly to the player. |
computer when it is connected to | Insert the USB adaptor securely until it reaches to the end |
the computer. | and clicks into place ( page 8). |
| |
| The USB cable is not connected properly. Disconnect the USB |
| cable and then reconnect it. |
| A USB hub is used. Connecting via a USB hub is not |
| guaranteed. Connect the USB cable directly to the computer. |
| The driver file for the player has not been installed. Reinstall |
| the SonicStage software for the player using the supplied |
| |
| The installation of the SonicStage software had been failed. |
| Disconnect the player and your computer, and then reinstall the |
| software again using the supplied |
| Slide the |
Audio data cannot be transferred | The USB cable is not connected properly. Disconnect the USB |
to the player from your computer. | cable and then reconnect it. |
| The track has already been transferred to the player three |
| times. Transfer back the track to the computer to increase the |
| transferable count ( page 34), and then transfer it to the |
| player again. |
| The free space of the hard disk in the player is insufficient. |
| Transfer back any unnecessary tracks to your computer to |
| increase the free space ( page 34). |
| You have already transferred over 65,535 tracks or over 4,096 |
| groups to the hard disk of the player. Or you have already |
| transferred over 999 tracks for a group. |
| Tracks with a limited playing period or playing count may not |
| be transferred due to restrictions set by copyright holders. For |
| details on the settings of each audio file, contact the distributor. |
|
|
The number of tracks that can be | The free space in the hard disk of the player is not enough for |
transferred to the player is not | the size of audio data you tried to transfer. Transfer back any |
much. (Available recording time | unnecessary tracks to increase the free space ( page 34). |
is short.) | Data other than audio data is stored in the hard disk of the |
| player. Move data other than audio data to the computer to |
| increase the free space. |
Audio data cannot be transferred back to your computer from the player.
A computer other than the one used for transfer to the player is selected as the transfer target. Audio data cannot be transferred back to a computer other than the one used for transfer to the player.
The audio data has been deleted from computer you used to transfer to the player. The audio data cannot be transferred back to your computer if the track is deleted from the computer used to transfer to the player.
