Symptom | Case and/or corrective action |
Audio data is transferred back | If a track is deleted from the player using the SonicStage |
to your computer and remaining | software installed on a computer other than the one used |
transferable count increases | for transfer to the player, the track will be transferred back |
without operations occasionally | automatically when the player is connected to the computer that |
when the player is connected to | you used for transfer to the player. Therefore, the remaining |
the computer. | transferable count increases automatically. |
|
|
The operation of the player | A USB hub or USB extension cable is used. Connecting via |
becomes unstable while it is | a USB hub or USB extension is not guaranteed. Connect the |
connected to the computer. | USB cable directly to the computer. |
|
|
“Failed to authenticate Device/ | The player is not connected to the computer properly. Quit |
Media.” is displayed on the | the SonicStage software and verify the connection of the USB |
computer screen when the player | cable. Restart the SonicStage software. |
is connected to the computer. |
|
Others
Symptom | Case and/or corrective action |
There is no beep sound when the | “Beep” is set to “Off.” Set it to “On” ( page 30). |
player is operated. |
|
The player or the USB adaptor | The player and the USB adaptor may get warm when the |
gets warm. | battery is being charged and just after charging because of |
| quick charge. Besides, the player and the USB adaptor may get |
| warm when transferring a large number of tracks. Leave the |
| player aside for a while. |
|
|
The sound is heard from the inside | When the |
of the player. The player shakes. | operation may be heard, and the vibration of the player occurs. |
| This is not a malfunction. |
|
|
