Getting Help
Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:
1VAIO® Notebook Contains Frequently Asked Questions, the most
Read Me First | |
| software support information. |
2VAIO® Notebook User Guide
The User Guide (this manual) contains information on how to get the most from your computer, find help, and solve common problems. It also contains product specifications.
3Customizing Your VAIO® Notebook
The electronic document contains additional information on customizing your computer. You can access this guide from the Windows Start menu by selecting Help Center/Step 1/Documentation.
4Manuals and online help files that may accompany your preinstalled software
Most of the manuals for preinstalled software are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the specific application. A printed manual is available for some applications.
5Knowledge Database
Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at: http://www.sony.com/pcsupport
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