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VAIO® Notebook User Guide

My modem connection is slow

The computer’s modem uses K56flextechnology and V.90 capability. Many factors influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:

Have your phone company check that your phone line is free from any line noise.

If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems.

If you are having a problem connecting with your Internet Service Provider, check that the ISP is not experiencing technical problems.

If you have a second phone line available, try connecting the modem to that line.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the Microphone connector. See “Connecting an External Microphone” on page 65 for details.

My mouse does not work

If you are using an external mouse, check that the mouse is plugged into the mouse connector. See “Connecting an External Mouse or Keyboard” on page 55 for details.

If you connected an external mouse while your computer is on, you must restart your computer.

If you are using an optional Sony USB mouse PCGA-UMS1, check that the mouse is plugged into the USB connector.

My touchpad does not work

You may have disabled the touchpad while no mouse was connected to the computer. If so, you must restart the computer to make the touchpad work again.

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Sony PCG-XG18 Vaio Notebook User Guide My modem connection is slow, My microphone does not work, My mouse does not work