Troubleshooting

75

My speakers have no sound

If the built-in speakers are turned off, press Fn+F3 to turn on the speakers. You can also turn on the speakers using the Jog Dial control.

If the speaker volume is turned to the minimum, press Fn+F4, and then press or to increase the volume or you can use the Jog Dial control to control the volume.

If your computer is powered by batteries, check that the battery packs are inserted properly and that they are charged.

If you are using an application that has its own volume control, check that the volume is turned up.

Check the volume controls in Windows®.

If you connect external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If the speakers are powered by batteries, check that the batteries are inserted properly and that they are charged.

If you have connected an audio cable to the Headphone connector, disconnect the cable.

My modem does not work

Check that the phone line is plugged into the line jack. See “Connecting a Phone Line” on page 48 for details.

Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.

Check that the phone number the program is dialing is correct.

Check that the software you are using is compatible with the notebook’s modem. (All preinstalled Sony programs are compatible.)

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Sony PCG-XG19, PCG-XG18 manual Troubleshooting My speakers have no sound, My modem does not work