Software Help And Support

Microsoft® Windows® XP, Internet Explorer, Outlook® Express, Office XP (On selected models)

(Microsoft Corp.)

Web site http://www.sony.com/pcsupport

PC-Cillin® Antivirus

(Trend Micro, Inc.)

Web site

http://www.antivirus.com/pc-cillin/support

 

 

phone

510-859-0308; 900-820-8324*

hours

M-F, 8 A.M.-5 P.M. (Pacific time)

*Support from 510-859-0308 is free of charge, but subject to delays. Support from 900-820- 8324 is fee-based, but offers immediate response.

Quicken® 2002 New User Edition

(Intuit Inc.)

Web site

http://www.intuit.com/support

 

 

phone

900-555-4932; 800-644-3193*

hours

M-F, 5 A.M.-5 P.M. (Pacific time)

*Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of charge.

RecordNow DX

(VERITAS Software Corp.)

Web site http://www.easy.co.jp/jrndx/sony

Sony Software

(Sony Electronics Inc.)

Web site

http://www.sony.com/pcsupport

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Sony PCVA-IMB4A, PCV-7762 quick start Quicken 2002 New User Edition Intuit Inc