Contacting Sony For Help And Support
Contacting Sony For Help And Support
If the information provided with your VAIO® computer does not provide an immediate solution, or you would like to get direct support, contact Sony online or by telephone.
Sony Computing Support Web site
Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support Web site. You can access the Web site at http://www.sony.com/pcsupport.
The Sony Computing Support Web site provides
❑Information about your specific model computer, such as 1 hardware and software specifications
2 upgrade and maintenance procedures
3 safety and legal information
4 quick solutions to common problems
❑An automated tutorial library that contains interactive,
❑Links that enable you to
1 quickly find the nearest Sony service center locations
2 arrange for repairs or check repair status
3 review warranty information
4
5 check pricing, availability, and purchase Sony products, accessories and parts.
6 access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions.
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