Troubleshooting
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My mouse does not work
❑Check that the mouse is plugged into one of the PS/2® connectors on the keyboard. The other connector connects the keyboard to the computer.
❑There may be dust or dirt inside the mouse mechanism. To clean the mouse, follow these steps:
❑Turn off your computer. See “Shutting Down Your Computer” on page 24 for details.
❑Remove the mouse ball cover on the back of the mouse by turning the ring that covers the mouse ball
❑Turn the mouse upright, and drop the mouse ball into your hand.
❑Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket.
❑Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turning the ring clockwise.
I cannot find the Windows® taskbar
❑Check that the taskbar is not hidden or shrunken.
❑Use the mouse to point to the left, right, top, and bottom edges of the screen.
✍See Read Me First for additional information on using your Sony computer.
To Reach Sony
For further assistance, call
