20 US Troubleshooting
FR Dépannage
Please check again.
1 Check the unit again before being sending it in for repair.2Check that the TV, the console and the accessories are connected properly.Symptoms
If the problem you are experiencing matches one of the symptoms described below, read the instructions indicated in “Checks” and “Diagnostics”.
1 | There is no sound. | bCheck 1 |
2 | The screen and sound are distorted. | bCheck 1 |
3 | The game (or CD) does not start. | bCheck 3 |
4 | The screen and sound skip. | bCheck 4 |
(or CD) stops during operation. | bCheck 4 |
analog controller does not work. | bCheck 5 |
7 The controller connected | bCheck 6 |
with the console does not work. |
Checks
1Is the AV cable properly connected to the TV or VCR?
If not, connect it properly. | bCheck 2 |
If the problem persists, |
If not, set it to the correct position.
If the problem persists, | bCheck 3 |
If not, insert a
If the problem persists, | bCheck 4 |
4Check to see if another game (or CD) will work or a game (or CD) you played before will work.
If “Yes”, | b Diagnosis A |
If “No”, | b Diagnosis B/C |
If it does not have the icon, the vibration function will not work with this software.
If it does have the icon, | bCheck 8 |
If “Yes”, | b Diagnosis D |
If “No”, | b Diagnosis C |
If the problem persists, | b Diagnosis E |
8Check onscreen to make sure that the vibration function has been enabled in the on screen options.
If it has not been enabled, turn on the vibration function.
If it has been enabled, | bDiagnosis D |
Diagnostics
AThere may be a problem with the disc.Clean the underside of the disc with a CD cleaner and try to play it again.
To clean the disc, refer to the CD cleaner usage manual.
If the problem persists, the disc may be defective or there may be a problem with the unit.
Please call
If the screen and the sound are still distorted, the plugs may be dirty or there may be a short inside the cable. If the problem persists even after trying another cable, there may be a problem with the unit.
Screen distortion may occur with certain types of TVs. Consult the instructions on page 9 for further information.
CThere may be a problem with the unit.Please call
Please call
Please call
Veuillez vérifier à nouveau.
1Vérifiez à nouveau l’appareil avant de l’envoyer en réparation.2Vérifiez que le téléviseur, la console et les accessoires sont correctement connectés.
Symptômes
Si le problème que vous rencontrez correspond aux symptômes décrits
1 | Pas de son. | bVérifiez 1 |
2 | L’image et le son sont déformés. | bVérifiez 1 |
3 | Le jeu (ou le CD ) ne démarre pas. | bVérifiez 3 |
4 | Sauts de l’image et du son. | bVérifiez 4 |
5L’écran et le son se figent ou le jeu (ou le CD) s’interrompt pendant le fonctionnement.
bVérifiez 46La fonction de vibration de la manette analogiqueDUALSHOCK ne fonctionne pas. | bVérifiez 5 |
correctement. | bVérifiez 6 |
8Vous ne pouvez pas sauvegarder les données de jeu sur la Memory Card (Carte Mémoire)
insérée dans la console. | bVérifiez 7 |
Vérifications
1Le câble AV
Si ce n’est pas le cas,
Si le problème persiste, | bVérifiez 2 |
Si ce n’est pas le cas,
Si le problème persiste, | bVérifiez 3 |
3Le disque introduit
“PlayStation” et la désignation ou un CD audio ?
Si ce n’est pas le cas, insérez un
Si le problème persiste,
4Vérifiez si un autre jeu (ou CD) fonctionne ou si un jeu (ou un CD) déjà utilisé fonctionne.
Si oui, | b Diagnostic A |
Si non, | b Diagnostic B/C |