Sony SDM-N50PS Trouble symptoms and remedies, Symptom, No picture, xProblems caused by the connected computer or other equipment

Trouble symptoms and remedies

If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manu al. Use the self-diagnosis function (page 21) if the following recommendations do not resolve the problem.

Symptom Check these items

No picture

If the media engine’s AC power indicator is not lit

• Check that the power cord is properly connected.

If the media engine’s AC power	• Check that the display’s 1 (power) switch is in the “on” position.
indicator is red

The media engine’s AC power indicator is flashing red

•Check that the system connecting cable is properly connected and all plugs are firmly seated in their sockets (page 8).

•Press the media engine’s AC power switch twice to turn the monitor off and then on.

If the display’s 1 (power) indicator	• Check that the display’s 1 (power) switch is in the “on” position.
is not lit, or if the 1 (power)	• Check that the media engine’s AC power switch is in the “on” position.
indicator will not light up when the	• Check that the system connecting cable is properly connected and all plugs are firmly
1 (power) switch is pressed	seated in their sockets (page 8).
If the display’s 1 (power) indicator	• Use the self-diagnostics function (page 21).
is green or flashing orange
If CABLE DISCONNECTED	• Check that the video signal cable is properly connected and all plugs are firmly seated in
appears on the screen	their sockets (page 8).
	• Check that the input select setting is correct (page 11).
	• Check that the video input connector’s pins are not bent or pushed in.
		GB
	• A non-supplied video signal cable is connected. If you connect a non-supplied video
	signal cable, CABLE DISCONNECTED appears on the screen before entering the power
	saving mode. This is not a malfunction.
If NO INPUT SIGNAL appears on	• Check that the video signal cable is properly connected and all plugs are firmly seated in
the screen, or the display’s	their sockets (page 8).
1 (power) indicator is orange	• Check that the input select setting is correct (page 11).
	• Check that the video input connector’s pins are not bent or pushed in.
	xProblems caused by the connected computer or other equipment
	• The computer is in the power saving mode. Try pressing any key on the keyboard or
	moving the mouse.
	• Check that the computer’s power is “on.”
If OUT OF SCAN RANGE appears	xProblems caused by the connected computer or other equipment
on the screen	• Check that the video frequency range is within that specified for the monitor. If you
	replaced an old monitor with this monitor, reconnect the old monitor and adjust the
	frequency range to the following:
	Horizontal: 30 – 61 kHz
	Vertical frequency: 48 – 85 Hz (only XGA mode at 75 Hz)
If using Windows 95/98	• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
	following. Install the Windows Monitor Information Disk (page 9) and select this monitor
	(“SDM-N50PS”) from among the Sony monitors in the Windows 95/98 monitor selection
	screen.
If using a Macintosh system	• Check and refer to the supplied “Notes for Macintosh users.”

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