Troubleshooting (continued)

There is no sound or only a very low-level sound is heard.

Check that the speakers and components are connected securely.

Check that you have selected the correct component on the receiver.

Check that the SPEAKERS switch is not set to OFF (page 59).

Check that the headphones are not connected.

Press MUTING to cancel the muting function.

The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the short-circuit problem and turn on the power again.

When only a very low-level sound is heard, check to see if NIGHT MODE is activated (page 38).

The left and right sounds are unbalanced or reversed.

Check that the speakers and components are connected correctly and securely.

Adjust balance parameters in the LEVEL menu.

There is severe hum or noise.

Check that the speakers and components are connected securely.

Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light.

Move your TV away from the audio components.

Make sure you have grounded USIGNAL GND terminal (only when a turntable is connected).

The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

There is no sound from the center speaker.

Make sure the sound field function is on (press MODE +/–).

Select the CINEMA STUDIO EX mode (page 35).

Adjust the speaker level (page 44).

Make sure the center speaker size parameter is set to either “SMALL” or “LARGE” (page 22).

There is no sound or only a very low-level sound is heard from the surround/surround back speakers.

Make sure the sound field function is on (press MODE +/–).

Select the CINEMA STUDIO EX mode (page 35).

Adjust the speaker level (page 44).

Make sure the surround/surround back speaker size parameter is set to either “SMALL” or “LARGE” (pages 22–23).

The surround effect cannot be obtained.

Make sure the sound field function is on (press MODE +/–).

Sound fields do not function for the signals with a sampling frequency of more than 48 kHz.

When the INPUT MODE is set to “AUTO MULTI CH 1 or 2” and no digital signal is input, or INPUT MODE is set to “MULTI CH 1 or 2 FIXED”, you cannot change the sound field (page 42).

Dolby Digital or DTS multi channel sound is not reproduced.

Check that the playing DVD, etc. is recorded in Dolby Digital or DTS format.

When connecting the DVD player, etc. to the digital input jacks of this receiver, check the audio setting (settings for the audio output) of the connected component.

Recording cannot be done.

Check that the components are connected correctly.

Select the source component with FUNCTION control.

When recording from a digital component, make sure the INPUT MODE is set to ANALOG 2CH FIXED (page 42) before recording with a component connected to the analog MD/DAT or TAPE terminals.

When recording from a digital component, make sure the INPUT MODE is set to COAXIAL FIXED or OPTICAL FIXED (page 42) before recording with the component connected to the DIGITAL MD/DAT OUT terminals.

Set “D.POWER” to “ALWAYS ON” when ANALOG DIRECT is selected, for the digital audio signal is not output in “AUTO OFF” setting.

76GB