Troubleshooting

Power

Power does not come on

cCheck whether the power cord is correctly plugged into the AC outlet. When you connect the AC adapter to the Network Media Receiver and then plug the power cord of the adapter into an AC outlet, the standby indicator on the Network Media Receiver should light up in red after about 20 seconds.

cVerify that all cables are connected correctly (pages 18, 21).

cIf the power cord is plugged into a power strip equipped with a switch, make sure that the switch is on and that the power strip is correctly plugged into the AC outlet.

cVerify that the batteries are inserted correctly into the remote control and that the batteries are not dead (page 15).

cDisconnect the power cord from the AC outlet, and then reconnect it. This operation will return the settings of the Network Media Receiver to their default settings.

For about 20 seconds after the power cord is plugged in, the unit cannot be turned on.

cIf the indicators on the front panel of the Network Media Receiver do not light after applying power, the Network Media Receiver may be defective. Contact the Web site listed in “Getting Help” (page 63).

Network Media Receiver cannot be switched off

cIf the screen display does not make any transition, the remote control does not respond, and the power cannot be turned off, disconnect the power cord from the AC outlet, and then reconnect it. Wait at least 20 seconds, and check the standby indicator. If it is lit red, the power can be turned on.

This operation will return the settings of the Network Media Receiver to their default settings.

cWhen you turn off the Network Media Receiver, it goes into Standby mode (standby indicator is lit red).

The Network Media Receiver consumes a certain amount of power when in Standby mode. To fully cut the power, disconnect the power cord from the AC outlet. This operation will return the settings of the Network Media Receiver to their default settings. For about 20 seconds after the power cord is plugged in, the unit cannot be turned on.

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