Getting Help

This section provides information on how to get help and support from Sony and on troubleshooting tips for your Network Media Receiver.

Sony support options

Sony provides several support options for your Network Media Receiver. When you have questions about your Network Media Receiver or the software, refer to the following:

❑This guide explains how to use your Network Media Receiver.

For customers in the United States and Canada

❑Sony Online Support provides instant access to information on commonly encountered problems. Type a description of the problem, and the Knowledge Database serches for the corresponding solutions online.

You can visit Sony Online Support at: http://www.sony.com/pcsupport

❑The Sony Customer Information Service Center offers information about your Network Media Receiver and other Sony products that work with your Network Media Receiver. To contact the Sony Customer Information Service Center, call 1-888-4SONYPC(1-888-476-6972).

For customers in Europe

❑VAIO-link. For support addresses and phone numbers, refer to http://www.vaio-link.com/

Features Advanced

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