Getting Help

This section provides information on how to get help and support from Sony, and troubleshooting tips for your keyboard and mouse.

Sony support options

Sony provides several support options for your unit. When you have questions about your keyboard and mouse or the software, refer to the following:

This guide explains how to use your keyboard and mouse.
For customers in the United States and Canada

Sony Online Support provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.

You can visit the Sony Online Support at: http://www.sony.com/pcsupport

The Sony Customer Information Service Center offers information about your keyboard and mouse and other Sony products that work with your keyboard and mouse. To contact Sony Customer Information Service Center, call

1-888-4SONYPC (1-888-476-6972).
For customers in Europe
VAIO-link.For addresses and numbers, refer to http://www.vaio-link.com/
For customers in other regions

VAIO Website provides Frequently Asked Questions and solutions. http://vaio-online.sony.com/

23 GB