Symptom | Cause/Remedy | ||
The pointer doesn’t | cWindows or other software processes may temporarily | ||
move when I move the |
| disable the mouse. In this case, you may need to wait for | |
mouse. |
| the processing to finish before using the mouse. | |
| cYou may find some useful solutions in your computer’s | ||
|
| operating manual. Refer to the manuals provided with | |
|
| your computer. | |
| • | The mouse batteries are exhausted. | |
|
| cIf the mouse power does not come on even when the | |
|
| ON/OFF(power) switch is set to ON, replace the | |
|
| batteries. For details, see “Setting Up” (page 10). | |
| • | The mouse is not communicating with the receiver. | |
|
| cProceed as described in “Enabling communication | |
|
| between the keyboard and mouse and the receiver” to | |
|
| ensure that proper communication is possible (page 13). | |
|
| cIn some usage environments, the usable distance may be | |
|
| shorter, preventing normal operation. Ensure that the | |
|
| receiver is not closer than 8 in.(20 cm) to the computer, | |
|
| display, and other electronic devices. | |
|
| cIf the mouse is too far from the receiver, communication | |
|
| is not possible. Use the mouse closer to the receiver. | |
| • | The mouse is being used on an unsuitable surface. | |
|
| cWhen used on a mirror, glass, or other shiny surface, or | |
|
| on a transparent or strongly patterned surface, the sensor | |
|
| at the bottom of the mouse may not be able to correctly | |
|
| detect the mouse movements. In such cases, use a | |
|
| mouse pad. | |
|
|
| |
When I press the | • | The software does not support the quick/auto scroll | |
wheel button, the |
| function. | |
quick/auto scroll |
| cThis function is available only with programs that | |
function does not |
| support it. | |
work. |
|
| |
The zoom function | • | The program does not support the zoom function. | |
does not work when I |
| cThis function is available only with programs that | |
rotate the wheel |
| ||
| support it. | ||
button. |
| ||
• The document has been zoomed out to the maximum | |||
| |||
|
| level, and the scroll bar appears. | |
|
| cUse a method other than wheel button operation to | |
|
| return to the zoom function by zooming out until the | |
|
| scroll bar disappears. | |
|
|
| |
When I’m using the | • | The computer enters a | |
keyboard or mouse, |
| mouse is in use. | |
the display goes dark |
| cWhen using the mouse, change the power management | |
or the computer enters |
| setting so that the computer does not enter a power- | |
a |
| saving mode. For details, refer to the manuals provided |
with your computer.
cTouch the pointing device or press any key to return from a