Symptom

Cause/Remedy

The CONNECT

cCheck whether batteries are inserted in the keyboard and

button was pressed,

 

mouse. For details, see “Setting Up” (page 10).

but communication is

cIf the power switches on the keyboard and mouse are set

not possible.

 

to OFF, communication with the receiver is not possible.

 

 

Check the setting of the switch on the rear of the mouse

 

 

and the side of the keyboard.

 

cIf the power does not come on when the power switch of

 

 

the keyboard and mouse are set to ON, the batteries may

 

 

be exhausted. Replace the batteries. For details, see

 

 

“Setting Up” (page 10).

 

cCommunication between the keyboard and mouse and the

 

 

receiver may not have been properly established. If the

 

 

CONNECT button on the keyboard and mouse are not

 

 

pressed within 10 seconds of pressing the CONNECT

 

 

button on the receiver, the receiver cancels

 

 

communication. In such a case, perform the procedure

 

 

again to enable communication. For details, see “Enabling

 

 

communication between the keyboard and mouse and the

 

 

receiver” (page 13).

 

cIf the keyboard and mouse are too far from the receiver,

 

 

communication is not possible. The maximum

 

 

communication distance between the keyboard and mouse

 

 

and the receiver is about 32.81 ft.(10 m). If used on a

 

 

metal table or if there are obstacles between the keyboard

 

 

and mouse and the receiver, the usable distance may be

 

 

less.

 

 

 

The scroll wheel

The operating system is not compatible.

features do not work.

 

cUse a supported operating system.

 

The scroll wheel features do not work with the program I

 

 

am using.

 

 

cThe scroll wheel features work only with programs that

 

 

use scroll bars.

 

 

cSome programs do not support the scroll wheel features.

 

The receiver was connected in power-save mode, and the

 

 

computer has now returned to normal mode.

cDisconnect the receiver from the USB port, wait a few seconds, and then connect the receiver again.

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27 GB