Symptom | Cause/Remedy | |
The CONNECT | cCheck whether batteries are inserted in the keyboard and | |
button was pressed, |
| mouse. For details, see “Setting Up” (page 10). |
but communication is | cIf the power switches on the keyboard and mouse are set | |
not possible. |
| to OFF, communication with the receiver is not possible. |
|
| Check the setting of the switch on the rear of the mouse |
|
| and the side of the keyboard. |
| cIf the power does not come on when the power switch of | |
|
| the keyboard and mouse are set to ON, the batteries may |
|
| be exhausted. Replace the batteries. For details, see |
|
| “Setting Up” (page 10). |
| cCommunication between the keyboard and mouse and the | |
|
| receiver may not have been properly established. If the |
|
| CONNECT button on the keyboard and mouse are not |
|
| pressed within 10 seconds of pressing the CONNECT |
|
| button on the receiver, the receiver cancels |
|
| communication. In such a case, perform the procedure |
|
| again to enable communication. For details, see “Enabling |
|
| communication between the keyboard and mouse and the |
|
| receiver” (page 13). |
| cIf the keyboard and mouse are too far from the receiver, | |
|
| communication is not possible. The maximum |
|
| communication distance between the keyboard and mouse |
|
| and the receiver is about 32.81 ft.(10 m). If used on a |
|
| metal table or if there are obstacles between the keyboard |
|
| and mouse and the receiver, the usable distance may be |
|
| less. |
|
|
|
The scroll wheel | • | The operating system is not compatible. |
features do not work. |
| cUse a supported operating system. |
| • | The scroll wheel features do not work with the program I |
|
| am using. |
|
| cThe scroll wheel features work only with programs that |
|
| use scroll bars. |
|
| cSome programs do not support the scroll wheel features. |
| • | The receiver was connected in |
|
| computer has now returned to normal mode. |
cDisconnect the receiver from the USB port, wait a few seconds, and then connect the receiver again.
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