Troubleshooting

Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following guide. If the problem still persists, consult with qualified Sony personnel.

Power

Symptom

Cause

Remedy

The power is not turned on.

The power has been turned off and on

Wait for about 120 seconds before turning on the

 

with the I / 1 key at a short interval.

power (see page 20 (GB)).

 

 

 

 

The lamp cover is detached.

Close the lamp cover securely (see page

 

 

34 (GB)).

 

The air filter is detached.

Close the air filter securely (see page

 

 

35(GB)).

 

 

 

Image

Symptom

Cause

Remedy

No picture.

Cable is disconnected or not connected

Check that the proper connections have been

 

properly.

made (see pages 15 (GB) and 16 (GB)).

 

 

 

 

Invalid input setting.

Set the INPUT-A/B setting according to the input

 

 

signal.

 

 

 

 

Input selection is incorrect.

Select the input source correctly using the INPUT

 

 

key (see page 18 (GB)).

 

 

 

 

Picture is cut off.

Press the MUTING PIC key to release the muting

 

 

function (see page 18 (GB)).

 

 

 

 

The computer output signals are not set

Set the computer signal to output to external

 

to output from an external monitor.

monitor (see page 16 (GB)).

 

The computer signal is set to output to

Set the computer signal to output only to external

 

both the LCD of the computer and

monitor (see page 16 (GB)).

 

external monitor.

 

 

 

 

The picture is noisy.

If you input computer signals, some

Change the desktop pattern on the connected

 

noise will appear in the background on

computer.

 

certain screens depending on the

 

 

number of dots in the input signals and

 

 

LCD pixels.

 

 

 

 

On-screen display does not

STATUS in the SET SETTING menu has

Set STATUS in the SET SETTING menu to ON

appear.

been set to OFF.

(see page 27 (GB)).

 

 

 

Remote Commander

Symptom

Cause

Remedy

The Remote Commander

The Remote Commander batteries are

Replace with new batteries (see page 14 (GB)).

does not work.

dead.

 

 

The remote control cable is not

Connect the remote control cable to both the

 

connected to the CONTROL S IN

projector and Remote Commander, or disconnect

 

connector (projector) or CONTROL S

the cable. (see page 13 (GB)).

 

OUT (Remote Commander).

 

 

 

 

 

The front/rear remote control detector is

Change the setting of SIRCS RECEIVER in the

 

near the fluorescent lamp.

SET SETTING menu (see page 27 (GB)).

 

 

 

 

The Remote Commander is used as

Install batteries (see page 14 (GB)).

 

wired without batteries.

 

 

 

 

36 (GB)