Getting Help

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When I press the pointing device without pressing the left button, it clicks

Check that you have not selected the press-select function. See “Changing the Pointing Device settings” on page 55 for details.

My computer “locks up”

Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down, and then click Restart the computer.

If you cannot restart as described in the preceding step, you can restart the computer by pressing Ctrl+Alt+Delete.

If the previous step does not work, slide the power switch toward the front and hold it for four seconds. This turns off the power.

If your computer locks up while playing a CD-ROM, stop the CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.

Pressing Ctrl+Alt+Delete or turning off the computer with the power switch may result in data loss in files that are currently open.

My software program “locks up” or crashes

Contact the software publisher or designated provider for technical support.

Movements of the displayed images are awkward (not smooth)

In PowerPanel, select Change CPU Speed. Remove the check from Auto, and set Speed Control to 100%. See “Controlling Power Management” on page 45 for details.

I cannot play a CD-ROM

Make sure the label of the CD-ROM is facing up.

If the CD-ROM requires software, make sure the software is installed according to the program’s instructions.

Moisture condensation may have occurred. Disconnect the CD-ROM drive and disconnect the power to the drive for at least one hour.

Make sure the CD-ROM drive is properly connected. See “Connecting the CD-ROM Drive” on page 39.

Clean the CD-ROM.

Check the speaker volume.

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Sony XAV-C1 manual My computer locks up, My software program locks up or crashes, Cannot play a CD-ROM