Troubleshooting |
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I cannot use the Internet/WAP | downloaded, received or edited will also be | |
Possible cause: Your subscription does not include | deleted. | |
data capability. | To reset the phone | |
Solution: Please contact Cingular. | ||
Possible cause: Internet settings are missing or | 1 } Settings } the General tab } Master Reset. | |
incorrect. | 2 } Reset Settings or } Reset Device. | |
Solution: Go to www.SonyEricsson.com/support, | 3 } Yes to continue. | |
choose your phone model, then choose “Phone | 4 Enter the phone lock code (0000 or the new | |
setup – WAP” and follow the instructions. | code if you have changed it) } OK. | |
% 63 Settings. | If you select Reset Device, content such as melodies | |
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The phone cannot be detected by | and pictures that you have downloaded, received or | |
other users via Bluetooth | edited is also deleted. | |
Possible cause: You have not turned Bluetooth on. | Error messages | |
Solution: Make sure that Bluetooth is turned on and | ||
that your phone is visible to other users. % 69 To | Insert SmartChip | |
hide or show your phone when using Bluetooth. | ||
Possible cause: There is no SmartChip in the phone | ||
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Master reset | or you may have inserted it incorrectly. | |
The changes that you have made to settings and | Solution: Insert a SmartChip. % 5 To insert | |
the content that you have added or edited, will be | SmartChip and battery. | |
deleted. | Possible cause: The SmartChip connectors need | |
• If you select Reset Settings, the changes that you | cleaning. | |
have made to settings will be deleted. | Solution: Remove the SmartChip and clean it. Also | |
• If you select Reset Device, in addition to your | check that the card is not damaged in a way that may | |
changes to settings, all contacts, messages, | prevent connection to the phone connectors. In that | |
personal data, and content that you have | case, contact Cingular for a new SmartChip. |
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