7. TROUBLESHOOTING
Problem | Suggestions |
|
|
The Headset will not turn on | · The Headset battery may be flat. Try recharging the |
| Headset. |
|
|
Pairing is unsuccessful | · Try moving the phone and Headset closer together |
| during pairing. |
| · Make sure that the mobile phone is in the correct |
| Bluetooth mode |
| · Some electrical devices such as microwave ovens |
| create a noisy electrical environment making it difficult |
| for the Headset to communicate with the phone. |
| Try moving away from such devices and try again. |
|
|
Pairing has succeeded but calls | Make sure that your phone is switched on and ready to |
are not heard in the Headset | connect to the Headset. Check your phone user manual |
| on how to do this. |
|
|
The Headset stops responding | · Ensure that your Headset battery is charged. |
to button presses | · Try resetting your Headset according to the directions |
| given in “Resetting your Headset” |
8
8. ADDITIONAL INFORMATION
Contacts
Please contact SouthWing with the fol- lowing details should you have any questions or suggested improvements.
Email: customer.service@south-wing.com
Please note:
For all warranty related issues, please return the product to the shop from which you pur- chased it.
Battery Care
Your Headset battery will have a long life provided you follow these guide- lines:
· Do not use any accessory to charge
your Headset other than the ones pro- vided by SouthWing for this product.
·Do not charge your Headset outdoors
·Do not charge your Headset if the ambient temperature is above 45 degrees Celsius or below 10 degrees Celsius
·Do not leave your Headset connected to the charger for extended periods of time, as excessive charging will reduce battery life
Safe Usage Guidelines
·Only use the product according to the directions within this User Guide. Usage of this product contrary to these direc- tions could cause injury. In addition, any usage of this product contrary to this User Guide will void any warranty.
