S UB -Z ERO TR OUBLE SHOOTING GUIDE
TROU BL ESH OO TING GUI DE
PR OBL EM | POS S IBLE CAUSE | PO SS IBLE SOLUT ION |
|
|
|
Freeze cycle is long, | Water temperature is too high | Connect a cold water supply, verify |
low ice production |
| check valves in faucets and other |
|
| equipment are functioning correctly. |
| Dirty condenser | Clean condenser, see page 24. |
| High air temperature entering | Air temperature must not exceed |
| condenser | 100°F (38°C) for models |
|
| |
|
| |
| Water filtration is poor | Replace the filter. |
| Water inlet valve stuck open | Turn off ice machine. If water |
| or leaking | continues to enter ice machine, the |
|
| water inlet valve must be replaced. |
|
| Call for service. |
| Water inlet valve is not working | Water inlet valve must be replaced. |
|
| Call for service. |
| Refrigeration problem | Call for service. |
| Kickplate is obstructed | Remove obstruction. |
Ice quality is poor, cubes are shallow, incomplete or white
Ice machine is dirty | Clean and sanitize the ice machine, |
| see pages |
Water filtration is poor | Replace the filter. |
Water softener is working | Repair the water softener. |
improperly (if applicable) |
|
Poor incoming water quality | Contact a qualified service company |
| to test the quality of the incoming |
| water and make appropriate filter |
| recommendations. |
|
|
Dimensions in parentheses are in |
|
millimeters unless otherwise specified. | 29 |