Sylvania 6900DTD owner manual Troubleshooting

Appendix

Troubleshooting

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Symptom	Remedy
No power	• Make sure that the AC power cord is securely plugged into the power outlet.
	• Make sure that STB is turned on.
	• Make sure to point the remote control unit at the remote control sensor.
	• You may be too far from STB. Try moving closer.
The STB is not	• Remove any obstacles between the remote control and the remote control
	sensor.
responding to the remote
	• Make sure that the batteries are installed in the correct direction (+ and –).
control unit
	• The batteries may be depleted. Replace them with new ones.
	• Before using the remote control unit to operate, press buttons on the front
	panel of STB instead.
	• Make sure that the video cable is correctly connected.
	• Make sure that video devices (TV or monitor) are turned on.
	• Make sure that video devices (TV or monitor) are correctly set to STB video
No picture	output channel. Refer to the TV owner’s manual for further information.
	• Check the video cable. Either an S-video cable or a standard video cable is
	required. Do not connect them at the same time.
	• Check the antenna and the antenna cable. There may be damage or
	interfering sources.
Picture is not clear	• Check the antenna and the antenna cable. There may be damage or
(when receiving analog
	interfering sources.
signals)
"Snowy" picture	• Check the antenna outside. The antenna may be swaying because of the
(when receiving analog
signals)	wind.
Striped picture or black	• There may be interfering sources.
and white picture
(when receiving analog
signals)
Blocked noise on picture	• There may be interfering sources.
(when receiving digital
signals)
No EPG or the provided	• Make sure that the clock had been correctly set.
information is wrong	In CLOCK in SETUP menu, you need to set correctly DST, TIME ZONE
	and MANUAL.

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