Symbol Technologies MK1000

F-15

Troubleshooting

Troubleshooting Notes

1. Changes made while navigating the MK1000 Configuration screens are NOT saved or

applied UNTIL the MK1000 Configuration menu is exited thro ugh its Save & Reboot

option. If the MK1000 Configuration menu is exited by pressing the ‘1’ button, change s

are NOT saved and the original settings are retained.

Contents

Main Page Page Page iii Contents About This Guide Chapter 1. About Your MK1000 iv Chapter 2. Setup and Installation: Mechanical Chapter 3. Setup and Installation: Communication v vi Chapter 4. Software and Applications Chapter 5. PCK Emulation Appendix A. Configuration Menu Programming Bar Codes Page Page About This Guide Introduction Chapter Descriptions Notational Conventions Related Publications Service Information Symbol Support Center xii xiii xiv Warranty xv Warranty Coverage and Procedure General Page Chapter 1 About Your MK1000 Unpacking Your MK1000 1-2 Quick Startup Instructions Parts of the MK1000 Features of the MK1000 Buttons and Controls Programmable Function Buttons Reset Button Contrast Control Button Label/Message Window 1-6 Bar Code Scanning Scanning Modes Scan Mode Description Scan Pattern Changing Scanning Modes Scanning Guidelines Smart Raster Scanning Composite (2D) Bar Codes Specular Reflection Using the Display (LCD) Memory Flash Memory Static Random Access Memory (SRAM) External Ports Power Port Com/Scanner Port LAN (Local Area Network) Port Wired Ethernet: Power via AC Outlet Wired Ethernet: Power via Power-over-Ethernet RS-485 Chapter 2 Setup and Installation: Mechanical Wired Ethernet Setup Wired Ethernet: Power via AC Outlet Wired Ethernet: Power via Power-over-Ethernet Wireless Ethernet Setup Wireless Ethernet: Power via AC Ou tl et Wireless Ethernet: Power via Power-over-Ethernet Wired RS-485 Setup Page 2-8 Figure 2-2. RS-485 Two-Wire Serial Network Wired RS-232 Setup Connecting an Auxiliary Device to the Com/Scanner Port Mounting the MK1000 Page Cable Pin-Outs Ethernet Connectors - LAN Port Ethernet Pin-Outs: Obtaining Power via AC Power Supply Ethernet Pin-Outs: Obtaining Power via Power-over-Ethernet RS-485 Connectors - LAN Port RS-232 Connectors - Com/Scanner Port Serial/RS-232 Communication Undecoded Wand/Wand Emulation Communication MK1000 LAN Port Pin-Outs Page Chapter 3 Setup and Installation: Communication Communication Protocol Overview Communication Interface Overview Configuring the MK1000 for Host Communication Configuring via the PCK Configuration Menu Overview 3-5 Setup and Installation: Communication 4. MAP: PCK Configuration Menu The following map can be used to assist in the navigation of the PCK application. Figure 3-1. Navigating the PCK Configuration Menus/Screens 1. 2. 3. Page Exiting the PCK Configuration Menu Selecting an Option (Parameter) from a List of Options Entering Field Data (Numeric Values) Page 3-9 Example: Entering an Numeric Value -- IP Address To enter a new IP address of 234.239.5.16, scan the following programming bar codes in this order: PCK Configuration Menu Selecting an Interface Type Selecting a Host Type Changing Host Configuration Page Page Auxiliary Port Parameters Configuring via the MK1000 Configuration Menu Overview 3-17 Setup and Installation: Communication Figure 3-10. MK1000 Configuration Menus/Screens MAP: MK1000 Configuration Menu Upon entering the menu system, Figure 3-10 is used for navigation. Entering the MK1000 Configuration Menu Enter Password: Navigating the MK1000 Configuration Menu Page Saving Changes Entering Alphanumeric Values The System Configuration Menu 3-23 Table 3-4. System Configuration Menu Definitions (Continued) Page Page Page The Network Configuration Menu 3-28 Table 3-8. Network Configuration Menu Definitions TCP/IP Configuration Screen 3-30 Table 3-9. TCP/IP Configuration Screen Definitions Page Server Configuration Screen Page 3-34 Table 3-12. Ethernet Config Screen Definitions Page 3-36 Table 3-13. Radio Config Screen Definitions (Continued) Page Page The Driver Configuration Menu Page 3-41 Table 3-17. Laser Scanner Config Screen Definitions Page 3-43 Table 3-18. RS-232 Config Screen Definitions (Continued) Page 3-45 Table 3-19. RS-485 Config Screen Definitions (Continued) The User Menu Configuration via a Telnet Session Entering the Telnet Session Navigating the Telnet Menu Page Page Chapter 4 Software and Applications Demo Application Page Page Page Chapter 5 PCK Emulation New PCK Emulation Functionality on the MK1000 Host Communication Commands PCK Ethernet & RS-232 Communication Protocol Host to MK1000 Handshaking None ACK/NAK ENQ (RS-232 Only) ACK/NAK with ENQ Communications Examples Example 5 - MK1000 Waiting for Serial Response Time-out Period PCK RS-485 Communication Protocol Page Default Display Messages Powerup Message Idle Message/Host Connection Failure Message Reactivated/Host Connection Established Message Display Control Characters Display Commands Command Parameters 5-11 Draw Commands Table 5-5. Draw Commands 5-12 Text/Font Commands Table 5-6. Text/Font Commands Message Commands Button Press - Event Notification Button Event Sent to Host RS-232 Scan Engine Commands Changing the Scanning Mode (Scan Pattern) Pass Through Scanner Commands Redirecting Data To The Serial Port Beep Commands 5-17 Table 5-8. Beep Sequences (Continued) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page E-1 Appendix E Technical Specifications Table E-1. Technical Specifications E-2 Table E-1. Technical Specifications (Continued) Appendix F Troubleshooting F-2 Table F-1. Troubleshooting F-3 F-4 F-5 F-6 F-7 F-8 F-9 F-10 F-11 F-12 F-13 F-14 Page Page Appendix G Table of MK1000 Communication Interfaces Page Glossary-3 Glossary Glossary-4 Glossary-5 Glossary-6 Glossary-7 Glossary-8 Index Index-1 Numerics A B E F H I L N O P Q R Page Tell Us What You Think... Page Page 72-53977-01 Revision A April 2002 Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742-1300