11-3
Maintenance and Troubleshooting
A message appears stating that your
PPT 2700 terminal memory is full.
Delete unused memos and records. If necessary, you can save
these records on your computer.
If you are copying files to your terminal, adjust the memory
allocation. Select Start, then Settings, and select the System tab.
Tap Memory and adju st the slider.
Remove programs you no longer use. Select Start, then Settings,
and select the System tab. Tap Remove Programs, select the
unused program and tap Remove.
PPT 2700 is not communicating
with the host PC.
Ensure the PPT 2700 is connected to the host PC via serial cable,
or is placed in a cradle connected to the host PC.
Confirm that the PPT 2700 and host PC are communicati ng at
the same baud rate.
Consult ActiveSync Help on your host PC.
Beamed data does not transmit. Confirm that the PPT 2700 terminals are 5” apart, and that the
path between the two devices is clear of obstacles.
Adjust the room lighting or move to a different location.
When receiving beamed data an out
of memory message appears.
Your PPT 2700 terminal requires at least twice the amount of
memory available as the data you are receiving. For example, if
you are receiving a 30K application, you must have at least 60K
free.
Your PPT 2700 does not accept scan
input.
Verify that the terminal is loaded with a scanning application.
See your System Administrator.
Check to be sure the bar code symbol is not defaced.
Be sure you are within proper scanning range.
Be sure the terminal is programmed to accept the type of bar
code you are scanning.
If you are expecting a beep on a good decode and don’t hear one,
check that the application is set to generate a beep on good
decode.
If the PPT 2700 stops emitting a laser beam when you press the
trigger, check your battery level. When the battery is low, the
scanner shuts off before the terminal notifies you of the low
battery condition.
Table 11-1. Troubleshooting (Continued)
Problem Possible Solution