Talkswitch E3 manual Dedicated FAX Line, Option 3 Automatic Detection via the Auto Attendant

Incoming Lines connected to TalkSwitch to be shared among internal extensions.

Fax Machine connected directly to an incoming line.

C O N N E C T I N G P H O N E S , F A X E S A N D D E V I C E S T O T A L K S W I T C H

Option 3: Automatic Detection via the Auto Attendant

The Auto Attendant must answer all incoming calls with your pre-recorded message. It will listen for a CNG tone to see if the call is an incoming fax or a human. If the call is a fax, it is routed to the fax machine, otherwise the call is treated as though it were a human. You must create an Auto Attendant to use this method.

Before installing TalkSwitch, both phones and faxes are on dedicated lines.

After installing TalkSwitch, all incoming calls are answered by the auto attendant. The auto attendant then directs the call to the fax or local phone extensions.

Advantages: Calls are automatically handled for you, no distinctive ring, no listening to ring patterns.

Incoming phone lines are shared between all phones and faxes making better use of your resources.

Disadvantages: Older fax machines do not emit a CNG tone, therefore the auto attendant can not detect them as an incoming fax.

If your auto attendant volume is set too high, or if your telephone lines are noisy, the auto attendant may have difficulty detecting the incoming CNG tone, and therefore not route the call to the fax machine.

Which Option Do You Prefer?

?	Option		Complete This Step Only
	Option 1 : Dedicated Fax Line		Step 2
	Option 2	: Distinctive Ring	Step 3
	Option 3	: Detection via Auto Attendant	Step 4

2. DEDICATED FAX LINE

Connect the fax machine directly to the incoming fax line. The remaining incoming lines can be connected to TalkSwitch via jacks L1 to L4. The local phone extensions are connected to jacks E1

through E8.

Remember, TalkSwitch 24-CA units only have 2 incoming lines and 4 local extensions, so incoming lines are con- nected to jacks L1 and L2, and local phone extensions to

E1 through E4.

TalkSwitch 48-CA and 48-CVA with dedicated fax line.

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